At KAIZEN Realty, we aim to make property management simple, efficient, and transparent for property owners. Here are answers to frequently asked questions to help you better understand our services:

1. Can I schedule periodic maintenance in advance?
Yes, we offer the option to schedule routine maintenance in advance to keep your property in excellent condition. Proactive maintenance reduces the likelihood of costly repairs and keeps tenants satisfied.

2. How do you reduce the risk of a tenant not paying rent or damaging the property?
Our rigorous tenant screening process includes credit, employment, and rental history checks, along with criminal background screenings. This helps us select reliable tenants who are more likely to pay rent on time and take care of your property.

3. How will you advertise my house for lease?
We use a multi-platform marketing approach that includes professional photography, online listings on major rental platforms, social media promotions, and email marketing. This ensures maximum exposure to potential tenants.

4. Why name KAIZEN Realty as an interested party on my landlord insurance policy?
Naming KAIZEN Realty as an interested party on your landlord insurance policy ensures we are notified of any changes or cancellations to your coverage. This allows us to take immediate action to protect your property if needed.

5. What services are included for the leasing commission?
Leasing commission covers advertising your property, screening tenants, drafting the lease agreement, and facilitating the move-in process. It ensures a smooth transition for both owners and tenants.

6. Are your repair and maintenance personnel employees or contractors?
We work with a mix of highly skilled in-house maintenance technicians and trusted third-party contractors. This allows us to provide reliable and cost-effective repair services for your property.

7. What do you charge to evict an existing tenant?
Eviction costs depend on the complexity of the case and local legal requirements. We handle the entire process, from filing notices to court representation, ensuring compliance with all legal standards. We also offer an eviction protection to our owners for a small monthly fee to avoid any huge expenses when an eviction does happen.

8. What do I need to do to my home to make it ready for showings?
Your property should be clean, well-maintained, and free of clutter. Completing minor repairs, freshening up paint, and ensuring all appliances are in working order will enhance its appeal to prospective tenants.

9. Do I need to buy special insurance as a landlord?
Yes, we recommend purchasing a landlord insurance policy, which provides coverage for property damage, liability, and loss of rental income. This is essential to protect your investment.

10. What property management services do you provide?
We offer comprehensive property management services, including marketing, tenant screening, rent collection, maintenance coordination, accounting, and legal compliance.

11. What kind of accounting statement will I receive each month?
You’ll receive a detailed monthly statement outlining income and expenses for your property. This includes rent collected, management fees, repair costs, and any other transactions.

12. What are common reasons you would ask me to send money?
We may request additional funds for:

• Major repairs exceeding the reserve limit
• Legal fees for evictions
• Property upgrades or emergency maintenance

13. What types of properties do you manage?

We manage a diverse portfolio, including single-family homes, multi-family units, and commercial properties in the Memphis and Northwest Mississippi Area.

14. Are you licensed?

Yes, our brokerage is fully licensed in Tennessee, Mississippi, Florida and Georgia, ensuring compliance with all regional regulations.

15. How do you determine the rental amount for my property?

We utilize advanced software to access current market data and rental comparables in the area. This, combined with our local market expertise, allows us to recommend a competitive rental rate for your property.

16. Can rental income be deposited directly into my bank account?

Yes, we offer direct deposit services for your convenience, ensuring prompt and secure transfer of funds.

17. How do property inspections work?

We conduct regular inspections at various stages of the lease term to assess maintenance needs and ensure the property is well-maintained, protecting your investment.

18. What happens if a tenant doesn’t pay rent on time?

We have a structured process for handling late payments, including issuing notices and, if necessary, initiating eviction proceedings in accordance with local laws to protect your interests.

19. How are maintenance and repair issues handled?

Our team coordinates all maintenance and repairs, utilizing trusted vendors to address issues promptly and cost-effectively, ensuring tenant satisfaction and property upkeep.

20. What fees do you charge for property management services?

Our fees are competitive and tailored to the specific services required. For detailed information, please click here to download our brochure, pricing and copy of our management agreement.

If you have any additional questions or require further clarification, please don’t hesitate to contact us at 1-888-8-KAIZEN or 901-221-4041 or contact us online. We’re here to assist you with all your property management needs.